Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

Contact record not pulling through on Create New Task from the contact Record or From Log Phone Call

edited Mar 8, 2023 9:24PM in CRM 7 comments

My sales folks are bringing up a possible issue that has popped up. It seems that when New Task or New Call is pressed from the contact record it is no longer populating the contact in the related record for the task or call. It is populating the company, but not the contact. We've made no changes to this that I know of and they swear that it always would populate previously to some time last week since we started in Netsuite December 2017. Note that the log phone call button on the communication tab also

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders