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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Default reports are suddenly slow, Basic support apparently doesn't cover it, getting desperate

For the past two weeks our accounting team has been stating reports seem to be running extremely slow. I initially assumed it was due to a temporary network problem, etc.

This sudden increase in run time seems to have started in the past two weeks.

After some testing I have so far validated that Balance Sheet and Income Statement reports take over 30 seconds to run in Production.

The same report runs in our Sandbox in less than 5 seconds.

The "Performance Details" popup shows the Total time is 10x less than the actual render time--but the progress indicator does not go away and present the results.

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