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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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SuiteBilling | Create Billing Account from Customer > Preferred Billing Account Form Not Used
There are instances wherein when creating Billing Account from Lists > Relationships > Billing Accounts > New, the form used is the Preferred Billing Account Form.
However, when creating a Billing Account from Customer Record > Billing Accounts tab > New, the form used is the Native Billing Account Form.
To resolve, kindly follow the steps below:
- Navigate to Customization > Forms > Entry Forms
- Edit the Preferred Billing Account Form
- Mark the USE FOR POP-UPS checkbox
- Click Save
I hope this helps! ?
Dominica Sevilla - Oracle | OTC / P2P / SCM Guru
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