Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.

Payment File Administration > Positive Pay > Processed with Errors

edited May 25, 2022 10:19PM in Accounting / ERP

Scenario: Processing Payment File Administration for Positive Pay returns processing errors "EP_00046 Error in retrieving entities [xxx]. Verify that the following entity records are active and set up for electronic payment."

Here are the steps you may take when you encounter the error message:

1. The error identifies the internal ID of the entity in question. Check the Payees that are included on the Payment File Administration and find the Entity that has the Internal ID mentioned in the error message.

2. If its Entity type is Other Name, you may not include it in your Payment File Administration as Check payments for 

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders