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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Invoice > Terms is Not Defaulting to Customer Record Default Terms

Scenario: Customer record has set a default Terms but Invoices created do not follow the default Terms.


Check if the Sales Order is assigned or has any item assigned to a Billing Schedule. If yes, it is a standard behavior that the Sales Order and Invoice will follow the Billing Schedule Recurrence Payment Terms set on the schedule, and will override the Customer record default Terms.

The System's hierarchy for Terms within a transaction is as follows:

  1. Terms set in Billing Schedule
  2. Terms set under Customer Record
  3. Preferred terms in Accounting List of Terms

Please also note that even if you change the


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