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How to Create list and Sublist in the Case record?
Hello
To understand what is the case type.
We need to add a list of products types and sublist to show the exact issue of the products
As example
The List contains: 1- Computer. 2- Mobile 3- Server 4- Monitor
The sublist for each value in the list like this
1- Computer: 1-1 OS 1-2 Hard disk failure 1-3 Memory
2- Mobile: 2-1 Upgrade 2-2 Headphone problem 2-3 Connectivity
3- Server 3-1 Power issue 3-2 Hard Drive 3-3 install software
Amjad Kasem
0