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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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How to Create list and Sublist in the Case record?
To understand what is the case type.
We need to add a list of products types and sublist to show the exact issue of the products
The List contains: 1- Computer. 2- Mobile 3- Server 4- Monitor
The sublist for each value in the list like this
1- Computer: 1-1 OS 1-2 Hard disk failure 1-3 Memory
2- Mobile: 2-1 Upgrade 2-2 Headphone problem 2-3 Connectivity
3- Server 3-1 Power issue 3-2 Hard Drive 3-3 install software
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