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NetSuite Support Community Gurus schedule during the Holiday Season.
In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
Thank you,
NetSuite Support Community Team
In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
Thank you,
NetSuite Support Community Team
NSC | Marketing Categories are not Displayed in the Category Dropdown on the Campaign Record
in CRM
The customer recently created a Category for Marketing Campaigns. A list of categories is available. However, when they open a Marketing Campaign record, the list dropdown is blank. If they go to the Customer record in the same related field, the categories are there.
The system did not correctly identify the category where it should be displayed, so it is necessary to refresh it in order to resolve the issue.
- Navigate to Setup > Marketing > Categories
- Click Edit beside the category
- Unselect the Main Category and Save
- Edit it back and select the Main Category
- Click Save
Feel free to leave a comment expressing your thoughts on this topic.
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Michelle Jabanes | NetSuite Support Community Administrator
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