Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Customer to Prospect
Hi All,
When we create a sales order based on a prospect record, The prospect will be automatically converted to the customer record.
But if we cancel the sales order or if the sales order got deleted still, it shows as a customer stage and does not revert back to the prospect stage.
Is this the standard behaviour? Is there any way to revert back to the prospect stage if the sales order is cancelled or deleted?
Thank you
Janakan
2