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New to NetSuite | Order to Cash: Customer Credit Limits and Credit Holds

edited Aug 14, 2025 6:03PM in Order to Cash

Credit Limits and Credit Holds help manage the amount of credit extended to customers. If a customer is behind on payments or reaches a designated credit limit, NetSuite can restrict the entry of new sales transactions on credit. The customer remains restricted from placing new orders until outstanding invoices are paid or the hold is manually lifted. 

The credit limit set for a customer does not apply to its subcustomers. Even if the main customer reaches its limit, subcustomers can still initiate sales transactions without restrictions. 

To implement credit limits and holds, you must define credit limits in customer records. A credit limit specifies the maximum receivables a customer can accrue. The

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