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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Help Troubleshooting Workflow?

edited Dec 2, 2019 3:40PM in SuiteCloud / Customization 2 comments

I did up a workflow that would update an item's detailed description based off imformation on fields in that item. I set it to testing (so it should work for only items I edit) and set it to only work on items that had a certain template selected and had a check box checked (limiting this to one item on the whole site, the GE 18234).

Now I've found that every item everyone worked on yesterday (all of which are on a different item template) has had it's description overwritten, and with the information from the GE 18234.

So I'd like to know if there's something I did wrong, so this won't happen again. I'm really confused since it appears I took all the right steps.

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