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Setting Case Assigned to in WF

edited Dec 2, 2019 3:39PM in SuiteCloud / Customization 2 comments

I have a workflow that is setting the assigned to field based on conditions. In this case a customer is on Credit Hold and I want to move all their cases into our billing queue.

My question is are the internal id's between employees and employee groups unique? Meaning can I statically enter the internal id of an employee group and know that it won't collide with an employee later on?

I would assume they are as they go into the same field and right now there is no employee in our system with the internal id of the group I want to use, but....

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