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How to exit a button workflow state

edited Dec 2, 2019 3:38PM in SuiteCloud / Customization 7 comments

We have multiple workflows that add a custom print button to a sales order.  Upon button click the workflow transitions to a state that runs a script to generate a custom pdf printout.  We have recently discovered that if the button is not clicked, the workflow never exits the button state.  This allows a button to continue to appear even after a workflow is set to not running. Is there a way to exit a button workflow state if the button is not clicked?

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