Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Don't miss out on our Question of the Week! You only have until tomorrow, September 11, 2025, 2PM ET to comment your answers and earn rewards! Click here for more details.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

Avalara advanced tax bundle causing errors in Mont Blanc

edited Nov 27, 2019 7:08PM in Web Site / E-Commerce 1 comment

Hello,

Just an FYI, the Avalara tax bundle causes a transaction not in balance error in Mont Blanc. From NetSuite support:

Here was the process that I found which caused the error, (note: Checkout process)

- Cart-page - LiveOrder.ss grabs price
- Cart-page & Address - Calculate tax
- LiveOrder.ss grabs updated price with tax
- User clicks 'Order' button,
- Avalara script executes (before Submit)
- New LiveOrder updates with the Avalara-script tax calculation
- Old LiveOrder and new LiveOrder doesn't match total price
- Error is thrown

It is from the Avalara bundle because when I disable it, the store works fine. I'm going to log the issue with Avalara but unfortunately I think what will happen is that I'm going to need to fix this myself in Mont Blanc, which will be a project in and of itself :h_a_w:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders