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Avalara advanced tax bundle causing errors in Mont Blanc

edited Nov 27, 2019 7:08PM in Web Site / E-Commerce 1 comment

Hello,

Just an FYI, the Avalara tax bundle causes a transaction not in balance error in Mont Blanc. From NetSuite support:

Here was the process that I found which caused the error, (note: Checkout process)

- Cart-page - LiveOrder.ss grabs price
- Cart-page & Address - Calculate tax
- LiveOrder.ss grabs updated price with tax
- User clicks 'Order' button,
- Avalara script executes (before Submit)
- New LiveOrder updates with the Avalara-script tax calculation
- Old LiveOrder and new LiveOrder doesn't match total price
- Error is thrown

It is from the Avalara bundle because when I disable it, the store works fine. I'm going to log the issue with Avalara but unfortunately I think what will happen is that I'm going to need to fix this myself in Mont Blanc, which will be a project in and of itself :h_a_w:

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