Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

2018.2 Release Preview SCA Error Customers on web store unable to login

edited Nov 27, 2019 7:08PM in Web Site / E-Commerce 2 comments

Hello,

We are currently facing an issue with the release preview account web store. As Part of 2018.2 Testing, we have hosted our sandbox website to release preview account which is causing existing customers unable to log in [Invalid Login Error]. When we try to use forgot password we see an error "The supplied email has not been registered as a customer at our Web store." error code on the console as below. We are using Montblanc version of Suite Commerce advanced.

errorCode: "ERR_WS_RECORD_NOT_FOUND"
errorMessage: "The supplied email has not been registered as a customer at our Web store."

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders