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2018.2 Release Preview SCA Error Customers on web store unable to login

edited Nov 27, 2019 7:08PM in Web Site / E-Commerce 2 comments

Hello,

We are currently facing an issue with the release preview account web store. As Part of 2018.2 Testing, we have hosted our sandbox website to release preview account which is causing existing customers unable to log in [Invalid Login Error]. When we try to use forgot password we see an error "The supplied email has not been registered as a customer at our Web store." error code on the console as below. We are using Montblanc version of Suite Commerce advanced.

errorCode: "ERR_WS_RECORD_NOT_FOUND"
errorMessage: "The supplied email has not been registered as a customer at our Web store."

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