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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Email Spamming Rules
When you create a new Marketing Campaign, there is a link for NetSuite Marketing Automation Terms of Service. I need some help understanding the first rule. It says:
1. 1. Use Restrictions
You may not use the Mass E-mail Messaging Services in any way for sending Spam. Spam is unsolicited e-mail directed to people not personally known to you, including but not limited to junk mail, chain letters or other unsolicited bulk e-mail, commercial or otherwise or any e-mail sent that NetSuite reasonably believes constitutes Spam, based on applicable laws and industry practices. The Mass E-mail Messaging Services shall be used for your internal business purposes only.
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