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Accepting gift certificates as payment on open invoices

edited Dec 6, 2019 2:40PM in General 2 comments

We have a customer (a retailer) who redeems our gift certificates for his customers - the actual certificate holder. (not my decision but one of those 'no regards to how messy it is in our system "special" agreements made between a customer and our CEO..' but that is a whole other story for another time and place).....

Anyway, now I am left to figure out how to deal with this.  I have a customer who has mailed in 2 $50 gift certificates which need to be credited to their account.  I need to cash in the GC's and then create a credit on this customer's account.

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