Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Voiding a Sales Order that has a Purchase Order assigned to it
About half our orders have purchase orders attached to them when we order from the factory. Occasionally the client decides to cancel the order after we've already placed the PO with the factory. There are two ways that this can usually go:
1. We cancel the PO with the factory and pay them a 20% re-stock fee
2. We change the order to a stock PO and still bring it in-house.
How would you go about voiding the original sales order, and still receive the PO?
0