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Support overhead with Netsuite

edited Dec 6, 2019 2:34PM in General 1 comment

We recently deployed NetSuite with SRP last October with about 150 users.  We are wondering how much support overhead this will bring to our helpdesk.  We currently have 1 sysadmin working 60% of the time with support.  Another CRM admin doing 50% of support.  I would like to know what to expect in the future?  How much support do your admins do?  Should we need a NS admin?  Thanks.

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