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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Error When Charging Credit Cards
Our customer are experiencing difficulty processing their credit card in our shopping cart. We have placed several test orders and have been able to reproduce this error 60% of the time. The error message reads,
"Credit Card Authorization Failure Reason: Invalid credit card account number. Please check to make sure you have provided the correct credit card account number."
After receiving several calls about this, our obvious explanation was our customers were simply inputting the incorrect information. When placing our test orders, we tripled checked to make sure the information we inputted was correct but still received the same error. This is a HUGE issue as there is no estimate of how many sales we are losing.
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