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over credit limit- sales orders still saving?

edited Dec 3, 2019 3:26PM in General 10 comments

I am stuck- a customer, who is already over their credit amount, and who's terms are N30, (also overdue) - a salesman was able to create a quote, and a subsequent SO, without any warnings.  The warnings came through at the time of fulfillment.

Enforce credit holds is ON- the customer credit hold is set to auto.

What am I missing?

~angela

Angela Bayliss

Jade Global - SW Florida

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