Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Ongoing Problem with duplicate merge
Has anyone figured out a way to get these secondary ISP domains flagged as not a dupe on a permanent basis? This is getting to be a problem...and as time goes it's just getting worse and worse. We have like 500 customers with the xxx@charter.net email domain. All of these customers are unique...but show up as duplicates.
Can we have an enhancement that will allow us to edit which domains are company/corporate domains and which ones are second tier ISP domains?
Can anyone shed some light on what or who determines which domains are email providers and which ones are considered "corporate email" domains?
0