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Broken Matrix Items! Wasted Time!

edited Dec 3, 2019 3:18PM in General 4 comments

I created 4 matrix items today.  Each matrix item had about 40 child items and each child item needed special tweaking.  The whole process took about 6 hours.

After completing, I now find that two of the items no longer work.  One item has zero cost and zero description when you add it to the cart.  One item says "those options aren't available" regardless of what you pick.

The broken items are set up just like the other two (and the other two work).

I have had these problems in the past and the ONLY solution (that I know of) is to delete them and start over.  WHAT A WASTE OF TIME!!!  This bug has been in NS ever since we have (3+ years).  I reported them in the past, but nothing ever happened, so now I just don't even bother.  What a PAIN ....and when using the most expensive web-store that I know of ...that makes it even more frustrating.

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