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Duplicating info in address 1 & address 1
When a client places an order online, the bill to and ship to addresses keep putting the same info. in the address 2 line that they entered in the address 1 line. Example:
Jane Doe
Data Doctor
123 Getup and Go Drive
123 Getup and Go Drive
Mytown, NC 22222
United States
Needless to say when a Sales Order or Invoice are sent to the client looking like this, they probably don't think we're very professional.
Is there a way to get NetSuite to quit duplicating the address lines?
Thank you for any help you can give me.
Brenda