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Viewing Customer Credit Card Transactions
I am confused. My records for processing credit card transactions to not reflect the actual processing. I am using Cybersource for my merchant services.
Here's my problem. Most of my credit card processing is handled from telephone sales. We manually enter the sales order, process, and bill. The CC transactions are transmitted into Cybersource and show as Captured.
When I look at the Payments Tab however, the transaction is not shown there. For Example
Card Zip Code 65109
[I] Credit Card Approved No
P/N Ref.
Auth. Code
AVS Street Match
AVS Zip Match
CSC Match
Soft Descriptor [/I]
It seems like the information from Cybersource never gets back to Netsuite.
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