Discussions
RichTextEditor corrupting HTML merge templates
It's been a super fun day!! Unknowingly sending out mangled, corrupted emails and faxes to customers.
There is a defect with the Rich Text Editor and HTML fax (email, letter... all of them I'm sure) templates.
If you have a <style> block in your template the editor will kindly remove it.
It also is mangling some NL tags, for example:
I paste this into the editor:
[snip...]
<td><img src="<NLCUSTRECORD_PHYSORDER_MU_SENDER_COLOGOURL>" /></td>[...snip]
and after a merge (preview) I see this in the source viewer:
https://system.netsuite.com/%3CNLCUSTRECORD_PHYSORDER_MU_SENDER_COLOGOURL%3E
Steve Klett | Senior Developer
NetValue Technology