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invoices with incorrect COGS

edited Dec 3, 2019 3:09PM in General 5 comments

we have a number of invoices that were imported via web services which for no apparent reason have an incorrect COGS associated with them. normally the sku is at a $8 cost but these invoices have a cost of $15mil per item and our P/L for the year now shows something like negative $20 billion. editing and saving reverted a few of the invoices to the correct cost of $8, but most of them still show something crazy. anyone heard of this before? or know how to correct it.
we have case 764158 open . we also tried deleting some of the invoices but receive an "unexpected error"message

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