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• And more!
Check out this thread to learn more!
Promotion Code issues
Is anyone else having issues with promotion codes?
We are using web services and create an estimate. update it with a promotion code and get the estimate back. We see the discount applied to the estimate.
Then if we initialize the estimate to a sales order and save the sales order we are getting 1 of 3 things happening:
1) We get an error message of: USER_ERROR Non-zero, non-posting discounts/markups must be applied to a non-zero total.
[this only occurs when the order has an assembly item and service items where the service items are not applied to the promotion code]
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