Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!

Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!

Check out this thread to learn more!

Setting Custom Field using Commerce API - throws Unrelated Error

edited Dec 3, 2019 2:47PM in General 1 comment

I'm at wits end. Does anyone know of issues using the order methods to set custom fields throwing errors? I am in the checkout process (logged in) and trying to set a main body custom field on the order. The custom field is set up for web store, is hidden (though also tried displaying normal to no avail), and is set to the main section (not that it should matter).

Is there only certain points in the checkout process when setting custom fields works? When I load the checkout page (step 1), I can read the custom fields fine in the cart.ss service however if I attempt to set a custom field, it throws an 'Unexpected Failure' (which is absolutely useless for me to troubleshoot). The error code is completely unrelated and seems to refer to the Terms and Conditions setting issue which has no relevance at the beginning of the checkout process.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 3 (Jul-Sep 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders