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Fulfillment emails not going out reliably

edited Dec 3, 2019 2:46PM in General 11 comments

This week our fulfillment emails are hit and miss. About 50% of fulfillment emails are going out and the other 50% are not. This is NOT a spam filter issue. This is NetSuite not sending anything because the communication tab is empty on those that didn't get our fulfillment email. We can't spot a correlating variable on those that do and those that don't fire off an email.

-T

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