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2FA user unable to check the 2FA checkbox "Trust this device for 30 days.."

edited Dec 3, 2019 2:41PM in General 2 comments

I've updated our Roles for two-factor authentication to be required and set the Trust duration option to 30 days.  I have a user that is unable to check the Trust checkbox.  It displays but acts like its read-only.  Anyone else having this issue?  Everything looks fine on the 2FA page for the Roles...

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