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Complete NetSuite Outage

edited Dec 3, 2019 2:41PM in General 1 comment

We have been having login issues with a subset of users since Monday.  NetSuite has been working with us on it and seemed to indicate it was an issue with a portlet.

As of about a half hour ago, we lost our webstore and access to our NetSuite UI.  We are greeted with a message that "The account you are trying to access is currently unavailable"

This is our busy season and we have already experienced incredible loss of business the last two days.  If anybody can get this in front of somebody who can help us, I would appreciate it.

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