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Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Online Help & Suiteanswers Link are throwing unexpected errors.

edited Dec 3, 2019 2:41PM in General 7 comments

I have several confirmations from users all over the US that all online help is down.  I can't access Suiteanswers to file a case about it.  Is this only me, or are the NS Gods angered today?

~angela

~angela

Angela Bayliss

Jade Global - SW Florida

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