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Strange SpamCop blocking issue with NS emails

edited Dec 3, 2019 2:41PM in General 2 comments

A vendor replied to a NetSuite generated purchase order saying "received your PO".

They got this bounce email back from NetSuite or SpamCop.....

> Delivery not authorized - Your IP address 173.203.187.114 has been blacklisted using bl.spamcop.net.

The email was sent with a "reply to" of transactions.XXXXXX.4235748_msg_5867156.8119a2e93e@transactions.na3.netsuite.com  I replaced our account number with XXXXXX.

So, where is this blocking service coming from and why are they blocked? Where can i whitelist them?

-Tom

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