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CSV Item Import Question

edited Dec 3, 2019 12:36PM in Account Administration 3 comments

Hello Everyone,

This is my first round of imports since the new version.  So far I have been able to figure out a few speed bumps I have encountered.  This is one I have nit been able to get around thus I am Turning to the always helpful UG:D .

I keep receiving the following error "Invalid storedisplayimage reference key L100_P200.gif."

The fields I am working with are "Store Display Image" and "Store Display Thumbnail."  Before I was able to simply reference the file name in our cabinet.  Now it seems that I need use a different "reference key" as was the case with COGS Account and Income Account (those were easy enough to figure out).  Does anyone know what the proper "reference key" is for these images?

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