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Customer Record CSV Imports...
Hi there,
We have a 3rd party ecommerce program. We export the customer information and import into NetSuite using the CSV import. This works fine for adding customers. However, if there is a repeat customer NetSuite creates a new customer record. It does this if I import using Add or Update, or Update.
Because it is being imported from a separate program I do not have the NetSuite Customer ID, which seems to be the customers unique identifier. Is there a way to import without having the NetSuite customer ID?
Thanks,
james