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Implementing NetSuite Email Plug-In

edited Dec 3, 2019 12:34PM in Account Administration 1 comment

Hi all,

Just wondering if I could get some help in implementing NetSuite Email Plug-In.  From the training manual, help documents and the forum, one of the steps that is constant is to do the following:

- Scripts are referenced via Customization, Plug-Ins, Plug-In Implementations. Select “Email Capture” for the type.

This line item, is my problem, when I follow this step in the production and sandbox accounts, I am not given the option of selecting "Email Capture", for me it goes straightway to asking for the script file.

Has anyone else seen this and if so, how did you overcome it.

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