Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Login borked by another NetSuite customer
So here's a cool edge case to contemplate.
An employee on our system purchased something online from a business who also uses NetSuite. When she purchased the item, she provided the same email to them that she uses on our system. And she (*ahem*) probably provided the same password she used on our system when she registered.
The result? Next time she attempted to log in, she can't access our system because she gets dumped into the Customer Center for the other company. Neat.
We worked around the issue by changing her login information on our side... but the fact that this could happen at all raises some interesting questions.
0