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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Beta site double charging credit cards?
Can it be? HOW can it be?
We use some custom scripts that automatically charge customers when a fulfillment is created. Yesterday from about 11:30am to 1pm, we had about 30 customers double-charged for orders that were fulfilled on Monday. (We do use some custom integration code and a non-standard credit card processor.)
This set off a massive scramble to audit our code and review log files. We could not find anything that could have possibly caused customers to have been re-charged for last Monday's orders. I began to suspect one of my new employees was doing something improper. We interviewed him, and came to believe that he was not running any transactions that could have billed a credit card.
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