megaphone
SuiteWorld 2026 registration is now open—save $300 Register now
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
What if your ERP could help surface the next step before you go looking for it? Watch here to learn more!

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Save $30 - limited to first 1,000 registrants
Join the NetSuite community to innovate, connect, and discover what’s next.

SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now

Preventing accidental partial fulfillment

edited Nov 25, 2019 10:44AM in Accounting / ERP 11 comments

I ran into a new problem the other day that i am looking to prevent moving forward.

My shipping team printed a pick ticket for
QTY 2: PRODUCTA
QTY 2: PRODUCTB

and without noticing the QTY, pulled 1 of each from inventory.

Went to the fulfill-items page for that sales order, and clicked "fulfill" which fulfilled 2 of each in the system, even though he only had 1 of each in his hand.

He printed the label and shipped off 1 of each.

The customer called a couple days later saying he only received 1 of each. We looked in the system and saw a complete fulfillment for all 4 items. So there was no way for us to know if the customer was telling the truth or not. Luckily my shipping guy remembered only shipping 1 of each, and there was an extra 1 of each in inventory that the computer didnt think was there anymore. So we know what happened now, but now im wondering if there is a way to prevent the accidental partial fulfilling of sales orders.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders