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Search for what 'Didn't' Happen

edited Jan 3, 2020 12:33AM in Search / Reporting 8 comments

Sorry if this topic has been covered, but I really did not know how to search this.

On a number of occasions I have been asked for reports on what has not taken place. For example, online form creates a new lead, but 7 days later there have been no activity records on the new lead, meaning sales fell down and did not follow up.

IS there a way to create a search or report on this scenario, Lead without Activity?

thanks,

Tom

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