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Saved Search Sending Twice

edited Jan 3, 2020 12:27AM in Search / Reporting 4 comments

Hi All,

Any ideas on this.

I am trying to create a saved search email that we will use in place of the fulfillment email.  I have a custom field on the transaction record 'consignment number' that is populated via webservices.  When this field is updated, I would like to send an email to the customer with the tracking number.  I have it working but it is sending twice.

CRITERA:
Type is ITEM FULFILMENT
Main Line is TRUE
Date is WITHIN TODAY
Customer is MY TEST CUSTOMER

RESULTS:
Consignment Number (custom)
Customer : Email

EMAIL TAB:
Header Section
Send Email Alerts when records are Created/Updated = YES

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