Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
Save $300 - limited to first 1,000 registrants
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Attaching Notes to support cases
Hiya,
I am currently trying to add a note to a supportCase record in Netsuite. The code below is sucessful in adding the note (i.e. the isSucess state is returned as true) only the note is not associated with the supportCase i specify with the internal id in the RecordRef type.
RecordRef rt1 = new RecordRef();
rt1.internalId = "28875";
rt1.type = RecordType.supportCase;
rt1.typeSpecified = true;
Note mynote = new Note();
mynote.title = "Daves Note";
mynote.entity = rt1;
mynote.entity.type = RecordType.supportCase;
mynote.entity.typeSpecified = true;
mynote.direction = NoteDirection._incoming;
mynote.directionSpecified = true;
mynote.note = "This is a test of the WS";
0