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How to Set Discount for Sale Rate through Web Service

edited Dec 2, 2019 2:59PM in SuiteCloud / Customization 2 comments

We have an existing web service between our proprietary fulfillment application and Netsuite for invoices summaries (Item, Quantity, Rate).  Every month we call on the web service to create summary invoices in Netsuite (Invoice #, Item, Qty, + Rate).  We recently added a new Discount Item for Sale so we could track credits in the Netsuite invoice summary. 

Problem: 

1) RATE is required on the item form and you can't remove the requirement when customizing the form.  
2) I entered "$0.00" for the RATE but all credits are displaying $0.00 from invoices processed in the web service.
3) I know we had the option to leave RATE blank at one point because I can see it another one of our instances. 

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