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Out of stock inventory not getting removed from webstore

edited Oct 25, 2007 2:16PM in Web Site / E-Commerce 6 comments

We have our web site set to remove items when they are no longer in stock.  Right now that isn't happening.  If someone buys something, a sales order is created.  That used to remove the item from the store.   Now the item isn't removed from the store until fullfilment happens. 

How do I make sure that items committed on sales orders count towards the web site show/hide criteria?

Update: Support is looking at this now but I would love some feedback on the process part of the problem.  Am I correct in assuming that items on sales orders would normally be counted as committed?

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