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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Unable to checkout?
Hey guys,
I have our webite setup to Disallow backorder but display out of stock message. Which is the behaviour we want.
The problem is this:
[LIST]
[*]Item X has 10 in stock
[*]Customer orders 100
[/LIST]
Netsuite allows customer to checkout, enter CC details, shipping, etc... then it tells the customer:
Unable to Check Out
We are unable to place this order because one or more items in your order is not available in sufficient quantity. Please go back and reduce your order
But it doesnt even give a hint of what item that could possibly be. Our average lines per order are circa 20 with many going far beyond that. We obviously do not want our customers playing guessing games, so how does this get fixed?
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