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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Checkout order>bill>invoice workflow is like... eh?!?
Hey guys,
I need some perspective on this as it has me really freaking confused.
John Doe orders a bunch of widgets on my site, chooses the shipping method, enters card details and gets the order confirmation saying everything is hunky dory.
Where is the invoice for this cash sale?
Why can't the customer see or track this order in the customer center (even though the confirmation email provides a link to track)?
For that matter, how come they can't see their payment?
My FC was told this morning by NetSuite that we have to manually bill and invoice these orders before payment is actually made/taken. For each and every web order we must manually push it through our system.
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