Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Reference Checkout v2.04 is Broken.
We've used Reference Checkout v2.02 and v2.03 and have a custom entity field that gets saved into the customer record. The field is called "customer type" and has choices like retail, church, education, medical etc.
It worked in Reference Checkout v2.02 and v2.03. We use the same custom field instructions (from SuiteAnswers) as we used in v2.03 and it shows up and lets the user pick, but what is saved into NetSuite is <null>. There are no v2.04 "suiteAnswers solutions" nor adequate documentation. I've had two top NS developers look at it and neither can find a fix. I made a case with NS and they say that can't find a fix either.
0