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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

Columns not pulling from report

edited Dec 3, 2019 4:07PM in Search / Reporting 4 comments

We have a report that pulls the invoice, the item description column, the reason not covered column and the total revenue.  The issue we have is that it pulls all the information for each column except on the invoices where the charge of the line item is zero and the revenue comes from the shipping total.  Does this make sense?  I cannot pull the description and reason not covered information from the invoices that have a Zero dollar line item and only a cost on the shipping.

Thanks,
Natalie

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