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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Using solutions as responses to support tickets
We are just in the process of setting up our Customer Portal. The portal is working well, and solutions that I've added there are perfectly readable when viewed via most browsers.
I've just been testing responding to support tickets with solutions.
The text of the solution is just pasted into the reply of the ticket with no formatting. This makes life difficult when your solutions are formatted to clearly show commands that have to be typed in.
Of course, the responder can spend time re-formatting the text in the window, but this slows down productivity.
Trying various html tags in the solution itself causes the display in the portal to run into a contiguous mess.
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